AIKnowYou

Customer service teams are often overwhelmed by the high volume of clients they must handle, resulting in limited attention to each interaction. This results in missed opportunities and inconsistent service quality for companies that train their chatbots on real conversations. AIKnowYou offers an AI-powered conversational listener that analyses employee–customer dialogues in real-time, extracting key topics, detecting sentiment, and building a knowledge base that can be used to automate and train bots effortlessly.